We make stronger the relationship between patients and the Wistaria and Milford medical Surgery, which is critical to the sharing of good Surgery practice.
We actively engage with the Surgery and meet regularly with the Surgery Manager and Staff to discuss ideas for the Surgery.
Please click on the links above to see more of what we do.
Surveys give patients the opportunity to give feedback on particular issues and subjects. We can then feedback the results to the Surgery.
Regular meetings with the Surgery Manager & representative of the Partners to give feedback from you the patients.
Networking with other PPG's to share ideas and experiences; understand the local and wider healthcare landscape.
We represent the patient population where issues affecting patients have a wider impact.
Patient Participation Groups (PPG's) were set up under a Government initiative to represent all patients and to enable communication between patients and surgery medical staff on all relevant issues
Wistaria and Milford Patient Participation Group is evolving to meet the local needs of patients registered with Wistaria and Milford Surgeries.
We are a group of 10 patients from both Wistaria and Milford Surgeries recruited on a purely voluntary basis to aid Wistaria and Milford Surgery implement real, positive change.
Conducting patient surveys
Advising the Surgery and patients of new systems and treatments
Sharing good Surgery practice by networking with other PPGs
Make stronger the relationship between patients and their Surgery, which is critical to the provision good Surgery Practice
To ensure two-way communication between Patients and the Surgery.
To consult with Patients on their needs, and to provide a forum for discussion between the Surgery and Patients on topics of mutual interest.
To identify areas to influence, and to review how care meets the needs of patients, particularly in relation to secondary services such as Lymington Hospital and Outpatient Services.
To provide a representative to the Community Engagement Group (CEG).
A substantial increase in the numbers of patients who have signed up to email and on-line access.
We have carried out a number of surveys to obtain the opinions of patients.
We helped the surgery complete a Dementia Audit.
Continued membership of NAPP (National Assocation of Patient Participation).
Ongoing and developing interface with the Surgery Practice Manager
PPG Notice Boards in both Wistaria & Milford.
Working in conjunction with CEG (Community Engagement Group) Chair, negotiated improved weekend hours for the Practice at Lymington Hospital and the provision of monthly statistics relating to the service provided to the PPG.
Continued involvement with the West Hampshire CCG (Clinical Commissioning Group).
We are all volunteers and patients of Wistaria & Milford Surgery.